Privacy Policy

Privacy Policy

Introduction

Welcome to https://christian-marriage-counseling-queen-creek-az.couplesresilience.com! We are committed to maintaining a transparent and secure environment for our users, ensuring your privacy is respected at all times. This Privacy Policy explains how we collect, use, and protect the personal data of individuals who interact with our website, applications, services, or products, available at this domain and its associated subdomains (collectively referred to as “our platform”).

Scope

This policy covers all aspects of your interaction with our platform, including:

  • Accessing and using our applications and services.
  • Visiting any of our websites linked to this Privacy Policy.
  • Receiving communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Please note that this policy does not extend to third-party platforms, applications, products, or services that you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we handle your data in the following scenarios:

  1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your account-related information.
  2. Website Visitors: If you visit our websites, we may gather data about your browsing behavior to enhance your experience and analyze website performance.
  3. Communications: We communicate with users through various channels, including email, phone, and SMS, and we respect your choices regarding these communications.

Personal Data Collection

We collect a range of personal data, categorized as follows:

  • Account Information: This includes your username, email address, and password details required for account creation and login.
  • Payment Information: Details related to payment methods you use to purchase our services or products.
  • Financial Information: We may collect financial records to process transactions or for accounting purposes.
  • Purchase Information: Data about the products or services you acquire from us, including order history and preferences.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar data from your mobile devices when you use our mobile applications.
  • Location Data: With your consent, we may access your location to provide personalized content or services.
  • Feedback: Any comments, suggestions, or reviews you share with us.
  • Social Media Information: If you choose to log in through social media accounts, we may receive data from those platforms.
  • Product Information: Details about the products you interact with on our platform.

We obtain this information through direct user input, tracking technologies, and, in some cases, third-party providers who assist us in delivering services.

Cookies

Cookies are small text files that our website stores on your browser to enhance your experience:

  • Strictly Necessary: These cookies ensure basic functions of our platform, such as secure login.
  • Preference: They remember user preferences for a personalized experience.
  • Analytics: Used by analytics tools to collect aggregated data about site usage and performance.

Users can control non-essential cookie preferences through our Cookie Manager.

Retention and Deletion

We retain personal data only for as long as necessary, considering legal requirements and the purpose for which it was collected:

  • Financial and transaction data may be kept for tax and accounting purposes.
  • We may store your communication history to improve our services.
  • Personal information associated with active accounts remains until the account is closed or deactivated.

Once the data is no longer needed, we delete or anonymize it to protect your privacy.

Security Measures

We take robust measures to safeguard personal data:

  • Employing industry-standard encryption for data storage and transmission.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately at the details provided below.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from discriminatory practices based on your exercise of rights.

To exercise these rights or submit related queries, please contact our privacy team using the details provided in the “Contact Us” section.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to privacy or data management:

  • Email: contact@christian-marriage-counseling-queen-creek-az.couplesresilience.com
  • Address: [Insert Privacy Team Contact Address]